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Most practices use a fraction of what their EHR can do, and it shows up in clunky workflows every day. We audit your setup, fix it, and bring it current.
For practices on athenahealth, eClinicalWorks, Epic, NextGen, AdvancedMD, and other leading EHRs
Most practices launched their EHR and never looked at the configuration again. Meanwhile, the practice changed. New providers joined. Services were added. Payer requirements shifted. Templates that fit how providers charted three years ago now add clicks to every visit. Scheduling rules don't match how the front desk actually books. Referrals and authorizations slip between the front desk and the back office, and your team fills the gaps with manual workarounds they now treat as normal.
The system isn't broken. It's misconfigured. And it's been costing your team time and money every day it stays that way.
We go through each of these inside your EHR, compare what is set up against what it should be, and fix what is wrong.
How your team schedules, documents, routes, and reports day to day.
We optimize your clinical documentation templates and encounter workflows so providers capture what's needed for clean billing without extra clicks.
We clean up your scheduling setup so appointment types, durations, and provider availability match how your practice actually operates.
We configure your referral and prior authorization workflows so nothing falls through the cracks between the front desk and the billing team.
We audit who has access to what and lock down roles so your team has exactly the access they need and nothing they don't.
We build or fix your operational reports and dashboards so you can actually see what's happening with your revenue cycle at a glance.
How your EHR handles charges, payer rules, payments, and patient balances.
We review your claim submission rules to make sure edits, scrubbing logic, and payer-specific requirements are current. Claims go out clean the first time.
We compare your loaded fee schedules against current contracted rates. If your EHR is billing below what payers actually pay, you're leaving money on every visit.
We configure your denial queues, reason code routing, and rework triggers so denied claims get caught and worked instead of sitting in a pile.
We set up or correct your electronic remittance auto-posting so payments land in the right place without manual intervention.
We configure your patient billing statements, payment plans, and collections triggers so patient balances don't sit untouched.
On a different EHR? Reach out and let's talk.
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Tell us which EHR you are on and what's been frustrating your team. We'll scope the audit.
We go through your system area by area, comparing what's set up against what it should be.
We deliver a clear breakdown of what's misconfigured, what it's costing you, and what needs to change.
We make the configuration changes inside your EHR. You don't have to figure it out yourself.