BetaQuick automates the high-volume phone intake that federal agencies, state programs, cities, and municipalities still process manually — constituent services, 311 lines, utility billing, benefit applications, and more.
Whether it is a resident calling 311 to report a pothole, a constituent applying for Medicaid, or a homeowner checking permit status — the pattern is the same. A human agent picks up, manually collects structured information, and enters it into a system by hand. The same fields. Every call.
BetaQuick automates that process at every level of government. The AI answers instantly, collects every required field through natural conversation, validates data in real time, and pushes completed records to the agency or city backend system automatically.
Zero hold time. Zero abandoned applications. Every constituent served.
HHSC, CMS. Automate the structured intake for new Medicaid applications, annual redeterminations, and eligibility verification calls. Every required field collected, validated, and pushed to the eligibility system automatically.
USDA state programs. Handle application intake, documentation requests, and eligibility questions for SNAP and food assistance programs at volume - without increasing headcount during surge periods.
State workforce agencies. Process initial unemployment claims, weekly certifications, and eligibility intake calls through AI conversation - reducing average handle time and eliminating call abandonment during high-volume periods.
SSA, CMS, VA. Answer constituent benefit questions, collect enrollment applications, and process eligibility intake through AI voice - available 24/7, in multiple languages, with zero hold time.
SAMHSA, HRSA, AHA. Apply BetaQuick's behavioral health intake automation to government-funded behavioral health programs - automating referral intake, insurance verification, and prior authorization for federally-funded services.
Any high-volume structured phone intake process. BetaQuick is built from scratch for each specific program, agency, and workflow. There are no templates - just AI that sounds like it was built for your program, because it was.
From 311 constituent services to non-emergency dispatch filtering, Morgan handles the calls that overwhelm city staff — 24/7, including nights, weekends, and holidays.
Handle your highest-volume line 24/7. Morgan answers resident calls, captures requests, and routes them to the right department — no hold time, no voicemail, no abandoned calls.
Report issues, create work orders automatically. Residents describe potholes, downed signs, or signal outages and Morgan logs structured work orders routed to public works.
Billing questions, outages, service requests. Morgan handles account inquiries, reports service interruptions, and processes new service requests without tying up utility staff.
Never miss a call when the office is closed. Morgan picks up instantly after hours, weekends, and holidays — logging every request so staff has a full queue at 8 AM.
Residents get answers without calling twice. Morgan checks permit status, confirms inspection dates, and provides updates — freeing your permitting office from repetitive status calls.
Route non-911 calls before they hit dispatch. Morgan triages non-emergency calls — noise complaints, animal control, parking violations — and routes only true emergencies to dispatch.
Available through Texas DIR contract DIR-CPO-6057 (partner: Compass Solutions, LLC) covering automation and data management services.
Active through October 2030. No competitive bid required for Texas state agencies.
Covers AI voice automation, structured data collection, and backend system integration services.
Federal subcontract available through prime contractors holding HHS, VA, and DHS IT modernization contracts.
CAGE code registration in progress. Available to partner with established federal prime contractors.
SAM.gov registration in progress for direct federal procurement.
Historically Underutilized Business certification - application pending with the Texas Comptroller of Public Accounts. Positions BetaQuick for HUB set-aside opportunities in Texas state procurement.
Minority Business Enterprise certification - application pending with the Maryland Department of Transportation. Positions BetaQuick for MBE set-aside opportunities in Maryland state procurement.
Small Business Administration 8(a) Business Development Program - application in preparation. 8(a) certification enables direct federal contract awards without competitive bidding and access to set-aside contracts across all federal agencies.
Government procurements move on relationships and meetings. We are available for discovery calls, capability briefings, and demo sessions with your program office and contracting staff.
Founder, BetaQuick LLC
Capability Statement and past performance documentation
Live demonstration on your specific program workflow
DIR contract number and vehicle documentation
Technical architecture briefing and security documentation
Pilot program proposal for any federal or state program